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Unlocking Technology ROI Through Modernization and Cultural Readiness

Technology Modernization & Cultural Readiness

April 15, 2021 Corporate News

Technology Modernization & Cultural Readiness

Are you responsible for getting the best ROI from your systems, applications & data?  This can be overwhelming with so many directions to consider, and options along the way.  Digitization, Process Automation, Big Data Integration & Analytics, Natural Language Processing (NLP), Cloud Technology, New ERP capabilities & Remote working, are among the many trends impacting all business models.  Developing a roadmap, validating with stakeholders, defining resource requirements and creating a broad willingness to act are critical to get you started. The question is, what else do you need to focus on to ensure success?

Now think about your people and organizational culture.  Do your people have the necessary skills for success?  Are your ways of working and ways of learning oriented to fully leverage technology?  What about your culture?  Is your organization clear on a vision of how technology drives value?  Are your role mandates, policies, & governance aligned with how systems work?  Do you have a clear, single source reporting engine for both performance and learning KPIs?

Why is Cultural Readiness Important for Technology Modernization?

Wherever you are in your journey, it is essential to consider people and culture. Far too often systems related projects are driven by functional requirements, budgets and timelines, yet ROI is driven by people – how they engage to fully inform requirements, adopt, and push forward to even greater benefits. Think of your organization as a complex web of relationships influenced by functional structures, role mandates, policies, ways of working, and other factors. How willing are individuals and functional groups to share information? How are project teams empowered and connected to the broader organization? Are your colleagues thinking about, and recognized for contributing to systems & process innovation?

Technology Modernization

  • Ubiquitous Impact on ALL business models
  • Trends include Digitization, AI, NLP, Machine Learning, Cloud Development, IOT, and others

People Readiness

  • Capabilities & Behaviours of Leaders & Colleagues will make or break technology investments.
  • Knowledge Sharing, Collaboration, Engagement, Adoption, Leveraging Ways of Working are key.

Cultural Readiness

  • Align Vision, Success Criteria
  • Align operational components of organization, such as Role Mandates, Governance, Learning KPIs & Performance KPIs.

How We Can help – Our Ways of Thinking and Ways of Working

Through strategic partnerships and collaborative relationships with selected specialized providers, Prompta Consulting Group is positioned to act as a single point contact to partner with you and develop both Technology Modernization and Cultural Readiness strategies. Our approach will consider the broad ecosystem within which your organization operates, and work with you to tap in to localized current state for BOTH technology and Culture, then develop inter-dependent strategies and roadmaps ensuring cultural readiness and maximum ROI on technology investments.

Read the full article to learn more on how to unlock your technology ROI

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